Our Difference

People

Supervisor

Our staff is specifically trained to complete any task, whether it be as frequent as daily janitorial needs or even periodic floor care - we have the ability to exceed your expectations. We maximize our team's efficiency by providing them with industry-leading products and equipment.


Processes

As an industry leader in commercial cleaning, ServiceMaster Clean is committed to the ongoing development of innovative cleaning procedures. Whether it‘s using environmentally healthy practices or extending the life of your carpet and other floor surfaces, we understand the power of a clean and healthy work environment. Not only that, but we listen to your unique needs and can provide a wide range of specialty cleaning services.

 


Technology

ServiceMaster of Vancouver - Janitorial Management Services, utilizes the most advanced technologies to continually improve our service and our communication with our customers.

Cutting-edge technology means superior service. When home and business owners experience disaster, anxiety naturally runs high and the safety and restoration of their personal items take on extreme importance. We want customers to feel confident about the safety and security of their personal items. That is why we have raised the bar by providing proprietary technology to automate data collection and communications in the field. These standards are unsurpassed in the industry and include training, service protocols, system integration and claim documentation.


TellServiceMaster (Customer satisfaction survey system)

 

At ServiceMaster of Vancouver - Janitorial Management Services, we are committed to being our very best, so we ask you, our customer, to tell us regularly how we are doing.  Our TellServiceMaster system, powered by Listen 360, uses the latest technology to get your feedback on our performance.  The system is designed so that we can review individual customer feedback as well as our overall performance.

ServiceLink

ServiceLink is a janitorial service inspection, communication and tracking system that ServiceMaster Clean provides to our customers. ServiceLink uses the latest technology to provide effective quality control. The ServiceLink system allows you to track services performed, simplify communication between our team and yours through email and text messaging and enhance the overall cleanliness of your building.

Products

ServiceMaster CleanSM has developed proprietary products to gently, but effectively clean your facility‘s carpet, hard-surface floor, upholstery and furniture, ensuring lasting beauty and a professional appearance.

Cleaning for a Healthier Work Environment

We take our commitment to the environment seriously and have developed specific principles and cleaning products to guide us in serving our customers. ServiceMaster Clean Green For® products are designed for minimal environmental impact. They are free of ingredients such as perfumes and VOCs.

Green For® products carry one or more certifications from third party organizations — that is organizations who are in the business of testing and verifying claims made regarding the product.

Green For® products are safe for all occupants in the workplace, including individuals with asthma and chemical hypersensitivity.


Go Green With ServiceMaster Clean


Get a Quote
Green Cleaning

B.J.

Our company Yellow Pages and Super Pages before that, has been dealing with Service Master for many years. If you compare Service Master to 10 or even 15 years ago and now, it just gets better. It could be the staff is better trained, but I think that cleaning technology is getting better all the time and Service Master Management is implementing better ideas to clean our offices better. We have cleaning staff that has been in our building for a long time, so I know how they work. Some are just excellent workers. And when you have the #1 Cleaning Manager Sukhi looking over our account, we are really lucky. There is not too many complaints, and if there is any, Sukhi provides fast service and able to remedy the problem.


C.W.

personable, friendly service. Staff are very responsive.


C.J.

Need to stay ahead of the new techniques in the cleaning industry. Pay closer attention to training associates in handling equipment.


P.H.

Once the job has been outlined, the staff follow through. Can count on the staff to consistently do a good job. Easy to work with.


H.A.

Fantastic service ~ extremely responsive and customer focused. Numerous sustainability efforts, deliverables are to a high standard and overall cleaning services exceed expectation. Strong understand of different office environments and the needs that go with them. Effective and efficient!


S.D.

professional, attention to details, quick in responding to requests


A.G.

Great communication, our need are always delt with righ away.


L.W.

Come very regularly as scheduled; no fuss, do their work and out of our offices.


J.F.

The personal relationships with all the staff at ServiceMaster Clean make all the difference to us and our business. Being guaranteed it will be done right the first time is very important but having personalized service throughout the process and being confident that their staff will go the 'extra mile' when asked is what keeps our organization a satisfied client.