The bottom line on the flu season…

The bottom line on the flu season…

Each year businesses across the country face the issue of colds and flu in the workplace.  Both of these illnesses are highly contagious and easily spread in an office environment.  The flu can spread to others up to about six feet away according to the Centers for Disease Control and Prevention (CDC).  Additionally, employees can also get the flu by touching a surface or shared workplace objects such as telephones, copy machines, elevator buttons and door handles.

The spread of cold and flu viruses can have a devastating effect on productivity due to employee absences and sluggishness if they do come into work.  In addition, employees may spread the viruses to other employees, continuing the cycle of diminished productivity.  In fact, according to a study by the Conference Board of Canada, absenteeism costs the Canadian economy more than $16 billion a year.  The average Canadian worker was absent for 9.3 days in 20111

According to the CDC, we are in for a similar year in terms of flu strains to last year, with the peak of flu season happening in January and February.  So, the time is now to implement a healthy office program in your workplace.  Healthy Office programs can slow the spread of colds and flu, and can also improve the bottom line.  A study published in the September issue of the Journal of Occupational and Environmental Medicine (JOEM) stated that, “companies that build a culture of health by focusing on the well-being and safety of their workforce may yield greater value for their investors.”

What is a healthy office program?

Other than sick employees staying at home, one of the most important things you can emphasize in your workplace to avoid the spread of colds and the flu is hand washing.  Washing with soap and water for at least 20 seconds may help to prevent illness. Also having a handy supply of alcohol-based hand sanitizer through out the office may help as well.  According to statistics, using hand sanitizer can reduce sick days by 21%.

While it is difficult to monitor employee hygiene habits, it is therefore essential to clean and sanitize commonly touched surfaces regularly.  Viruses on high touch surfaces and on shared objects such as telephones, door handles and sink faucets can spread rapidly.

While restrooms seem to have the worst reputation for germs, there are many other places in the workplace that are even worse.  In fact, break rooms tend to have more germs.  Sinks and microwave handles are the dirtiest surfaces and are touched by employees on a daily basis.

Other high touch areas include handrails, door handles, elevator buttons, telephones, keyboards and conference tables.  These are all perfect for transmitting unwanted germs. Many people touch these surfaces and transfer germs without ever knowing it. Germs can live on a surface for up to 48 hours, so it is important to wipe surfaces daily.

A recent study by Dr. Charles Gerba of the University of Arizona for The Healthy Workplace Project found that implementing the program’s “wash, wipe, sanitize” protocol in the workplace reduces the probability of catching the flu or common cold by 80%. It can also reduce the number of surfaces contaminated by viruses by 62%.

Some other considerations for reducing germs in the workplace is to regularly, empty waste baskets, as items such as tissues will still hold flu virus.  It is also important to vacuum carpet regularly and deep cleaning at least twice during the flu season.  This will not only reduce germs, but will improve your indoor air quality.

Another breeding ground for germs is office chairs and fabric panels.  These items should be deep cleaned and protected with anti-bacterial fabric protectors.

A professional office cleaning company can help you develop a healthy office program that works best for your workplace and keep your employees healthy this flu season.


1 The latest year for which figures are available.


Our company Yellow Pages and Super Pages before that, has been dealing with Service Master for many years. If you compare Service Master to 10 or even 15 years ago and now, it just gets better. It could be the staff is better trained, but I think that cleaning technology is getting better all the time and Service Master Management is implementing better ideas to clean our offices better. We have cleaning staff that has been in our building for a long time, so I know how they work. Some are just excellent workers. And when you have the #1 Cleaning Manager Sukhi looking over our account, we are really lucky. There is not too many complaints, and if there is any, Sukhi provides fast service and able to remedy the problem.


personable, friendly service. Staff are very responsive.


Need to stay ahead of the new techniques in the cleaning industry. Pay closer attention to training associates in handling equipment.


Once the job has been outlined, the staff follow through. Can count on the staff to consistently do a good job. Easy to work with.


Fantastic service ~ extremely responsive and customer focused. Numerous sustainability efforts, deliverables are to a high standard and overall cleaning services exceed expectation. Strong understand of different office environments and the needs that go with them. Effective and efficient!


professional, attention to details, quick in responding to requests


Great communication, our need are always delt with righ away.


Come very regularly as scheduled; no fuss, do their work and out of our offices.


The personal relationships with all the staff at ServiceMaster Clean make all the difference to us and our business. Being guaranteed it will be done right the first time is very important but having personalized service throughout the process and being confident that their staff will go the 'extra mile' when asked is what keeps our organization a satisfied client.